Elegant Capri Crystal Necklace in 18k Gold Plating

Last updated: October 2025
Business Name: Aussieluv
ABN: 57 365 281 029
Website: https://aussieluv.au

🕒 Processing & Delivery Times

• Orders are processed within 1–3 business days after payment confirmation.
• Most items are dispatched from our Australian fulfilment partners.
• Depending on product availability, some items may be shipped directly from our premium international warehouse (China) to ensure stock availability and quality.
• Estimated delivery time: 6–9 business days (after dispatch).
• You will receive a tracking number once your order has shipped.

Note: During sale periods or public holidays, dispatch and delivery may take slightly longer.

🌍 Shipping Regions

Aussieluv currently ships Australia-wide. All orders are shipped with tracking, and delivery status can be checked online at any time.

💎 Product Quality Assurance

Every item passes a quality inspection before shipment. Our jewellery is sourced from verified manufacturers to maintain premium quality and finish.

🔁 Returns & Exchanges

We do not offer change-of-mind returns or cancellations once an order is placed, as many products are custom packed or shipped directly from our international warehouse.

However, we happily replace or offer store credit for items that:

• Arrive damaged or defective
• Are incorrect compared with your order

To request a replacement, please contact our support team at:
📧 info@aussieluv.com
within 7 days of delivery, including photos of the issue and your order number.

💰 Refunds

Approved refunds (for damaged or incorrect items) will be issued as store credit or replacement at our discretion. Refunds to the original payment method may be considered only if a suitable replacement is unavailable.

🚫 Lost or Unclaimed Parcels

If an incorrect shipping address was provided or the parcel is returned unclaimed, we can resend the parcel once it returns to us — additional shipping fees may apply.

📍 Business Details

Aussieluv
Registered in Australia – ABN 57 365 281 029
Website: https://aussieluv.au
Email: support@aussieluv.au

This policy is written in accordance with Australian Consumer Law. We believe in transparency and delivering a fair shopping experience for all Aussieluv customers.

Jewelry Care

Here at  Aussie Luv we source quality metals and use high-quality plating. With that said, fashion jewelry (including plated, 925 Sterling Silver and expensive jewelry brands) can experience normal wear and tear like this over time. To extend the life of your jewelry, please give them occasional breaks and to keep them away from any moisture and creams.

Please follow these tips to maintain the quality and prevent early tarnish:

• Avoid sweat
• Wipe with a soft cloth
• Do not sleep in your jewelry
• Avoid chemicals (especially hand cream)
• Avoid bathing, showering or washing your hands with jewelry on
• Wait for hand/face cream to dry before putting on any jewelry 
• Apply a layer of polymer coating/clear nail varnish on the inside of your rings

Jewelry care for delicate items - Linea (2mm) bracelet

This item is delicate if mistreated as with all small tennis bracelets. Please only pull it straight. Please do not twist it and do not use a twist motion when you open or closing the clasp or the links may snap. If you twist it, this will be the reason why it snaps.

How to avoid the Green Finger

IMPORTANT: Traces of copper will be found in Gold/Rose Gold plating as this contributes to the coloring of the metal. In some extreme cases of sensitive, highly acidic skin, you may experience some oxidization (slight greening). The other main cause of oxidation is chemicals found in hand creams. If you are allergic or sensitive to metals or have had green tainting before then you are likely to experience the same reaction. 

We take no responsibility or liability for any reactions that may take place; It is the responsibility of the customer to ensure all precautions are taken as we are unable to know each individual's allergies and sensitivities.