Aussie Luv

Crystal Mark Studs

$35
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These elegant studs are expertly crafted from silver alloy. It boasts a friction post back closure for a secure fit. These studs are a versatile and chic option for any attire, whether it's a casual day or a formal occasion.

Specs:

  • Silver Alloy
  • Cubic Zirconia

Shipping & Delivery Policy

Last updated: October 2025
Business Name: Aussieluv  |  ABN: 57 365 281 029
Website: https://aussieluv.au

Shipping & Delivery

At Aussieluv, we aim to make every order feel effortless — from checkout to delivery, wherever you’re shopping from. Orders are prepared and packed within 1–2 business days after payment confirmation. We work with trusted fulfilment partners to ship within Australia and internationally, with tracking provided on every order.

Once your order has been dispatched, you’ll receive a tracking link via email.

Estimated Delivery Times (From Dispatch)

Australia 4–7 business days
United States 6–9 business days
Europe & United Kingdom 6–9 business days
Other International Destinations 7–12 business days
Please note: Delivery times are estimates and may vary slightly due to customs processing, public holidays, peak sales periods, or local courier delays.

Where Your Order Ships From

To keep our collections available and reduce delays, Aussieluv partners with a small network of carefully selected fulfilment centres. Orders may dispatch from different locations depending on stock availability and demand. Regardless of dispatch location, all shipments include tracking and follow the delivery estimates above.

Customs, Duties & Taxes (International Orders)

For international orders, customs duties, import taxes, or local fees may be applied by your country’s customs authority. These charges are not included in your order total and remain the responsibility of the customer. Aussieluv is not responsible for delays caused by customs clearance.

Quality & Care

Each Aussieluv piece is checked with care before dispatch. Our jewellery is sourced from verified manufacturers and inspected to ensure the finish, plating, and stones meet our quality standards. To maintain longevity, we recommend avoiding contact with water, perfumes, lotions, and harsh chemicals.

Returns & Exchanges

While we do not offer change-of-mind returns, we will always assist if there is an issue with your order. Please contact us within 7 days of delivery if your item arrives damaged/faulty, or if you receive an incorrect item. Our team will review your request and offer an appropriate solution, which may include a replacement, store credit, or where a replacement is unavailable, a refund.

📩 info@aussieluv.com Include: Order number + clear photos

Refunds

Once approved, refunds or replacements are processed promptly. Refunds are generally issued as store credit or replacement. A refund to the original payment method may be arranged if a suitable replacement is unavailable. Processing times depend on your payment provider.

Lost, Delayed or Returned Parcels

If your parcel is delayed, we’ll assist with tracking and carrier follow-ups. If a parcel is returned due to an incorrect address, failed delivery, or being unclaimed, we can resend it once received back. Additional shipping fees may apply.

Business Details

This policy has been prepared with regard to Australian Consumer Law and is designed to provide a clear, calm, and fair shopping experience for every Aussieluv customer.

Jewellery Care

At Aussieluv, we use quality metals and high-grade plating to create jewellery designed for everyday wear. Like all fashion jewellery — including plated pieces, 925 sterling silver, and even high-end designer jewellery — natural wear can occur over time.

To extend the life and shine of your jewellery, we recommend giving your pieces occasional breaks and keeping them away from moisture, creams, and chemicals.

How to Care for Your Jewellery

  • Avoid exposure to sweat
  • Wipe gently with a soft, dry cloth after wear
  • Remove jewellery before sleeping
  • Avoid chemicals (especially hand creams and perfumes)
  • Do not bathe, shower, or wash hands while wearing jewellery
  • Allow creams to fully dry before putting jewellery on
  • Apply a thin layer of clear nail varnish or polymer coating on the inside of rings for extra protection

Care for Delicate Items – Linea (2mm) Bracelet

This bracelet is a delicate piece, similar to fine tennis-style bracelets. Always pull the bracelet straight and avoid twisting motions when opening or closing the clasp.

Twisting can stress the links and may cause snapping. Damage caused by twisting is not considered a manufacturing fault.

How to Avoid Green Finger

Traces of copper are commonly used in gold and rose-gold plating to achieve the desired colour. In rare cases, individuals with sensitive or acidic skin may experience mild oxidation, which can appear as green discoloration.

The most common cause is exposure to chemicals, particularly hand creams and lotions. If you have experienced this reaction before, you may be more prone to it.

Important: Skin chemistry varies from person to person. While this is a natural reaction and not a product defect, customers are responsible for understanding personal sensitivities and following care instructions.

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